Business Analyst at International Standardization Organisation

ISO is the leading platform for the production of globally relevant, consensus-based International Standards with a collection of more than 18100 International Standards covering a broad, multi-
sectoral scope and contributing to the improvement of quality and safety, the facilitation of global trade, the dissemination of technology and good business practice and, more generally, to a sustainable development of the world economy.

Information Technology is a key enabler of our business and we currently have an opening within our ITES department in the ISO Central Secretariat (ISO/CS) for a
Business Analyst.

As part of the International User Services Team the Business Analyst will work with Members and Users around the world to ensure that they receive high quality solutions and excellent support.
They will be expected to work in partnership with our members, users, internal business users and our IT Development & Infrastructure teams to:

• understand business problems and opportunities, agree requirements and specifications, recommend solutions and lead or participate in projects;
• test systems and coordinate user acceptance testing to ensure systems meet business needs;
• develop user guides and training material;
• support end-users through training, communication and problem solving;
• ensure that customer needs are considered appropriately in future IT planning.

Some international travel will be required (around 10%).
University-level education is required, with at least five years' experience in a client-oriented, analytical IT related role ideally in a global environment.  The selected candidate must have excellent critical thinking, communications and organizational skills as well as the ability to maintain a global view while multi-tasking at a more detailed level.  They will enjoy contributing to the work of a highly motivated, high-calibre IT group of around 20 people and interacting with our global client-base.
Experience in a standardization-related organization would be an asset.
If you are fluent in English (French or other language fluency being an asset) and you feel you meet our requirements please email your application to jobs@iso.org (ref. BA) by 30 April 2010.
[scholarships] 

How to apply

The quickest way is to send us your application (letter of motivation and CV with a copy of work certificates) by e-mail to the following address:jobs@iso.org.
If none of the above positions meets your aspirations, we still encourage you to send us your spontaneous application in full confidentiality. As we receive many spontaneous applications, we are unable to reply to every one. Those we retain, we keep on file for six months.